How to choose a good computer repair technician

• Suggestions from friends: Ask around with friends, neighbors and family who they use to fix their computers.
• Ask the computer technician how many years of experience she has in the industry
• Ask the computer repair expert what certifications, diplomas and qualifications he/she has.

• Use a computer technician that always answers their phone and doesn’t rely on returning voicemail or e-mail only.
• • Will they be available when you need them or if they have your computer?
• Ask if the computer technician offers both on-site and remote computer support services
• Ask the computer technician if they are familiar with home networking windows and apple computers
• Use a local computer technician with references from the area.
• • Verify the references by calling and asking about their experiences with the technician. Ask for at least 3 references
• Use a computer technician that accepts credit cards and PayPal as well as checks made out to a business name.
• • If the technician is operating under a registered business name they are more likely to be established in the area.
  • Also, if the computer technician has a merchant account with the ability to accept credit cards they are more likely to not be a fly-by-night operation.
  • Always pay by credit card so you have charge back protection should you be unsatisfied with the technicians work.
• Ask if the computer has a local business license or for a business card
• Use a computer technician that is licensed, bonded and insured if they are going to be working in your home.
• Use a computer technician that carries errors and omissions coverage if he is working on your small business computers, in case there is a total lose of important company information you can make a claim against their policy.